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Camera Techy > Guides > Adorcam > Adorcam camera Frequently Asked Questions
Adorcam

Adorcam camera Frequently Asked Questions

July 5, 2022
Updated 2022/07/05 at 7:55 AM
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Contents
How to reset Adorcam camera?Why Adorcam camera can’t recognize the memory card?How to playback the video?How to download the video?Does Adorcam camera support cloud storage?Does Adorcam camera support 5G wifi?Does Adorcam battery camera support 24 hours recording?Can Adorcam camera record video when it is offline?Why can’t I receive alarm notification?Adorcam camera LED Status Description

How to reset Adorcam camera?

Press the power key 2 times, and you will hear one tone and the LED turns to red and flashing slowly

Why Adorcam camera can’t recognize the memory card?

  1. Please kindly ensure TF card, good brand such as Kingston Sandisk, Class 10 level, 4-128 GB
  2. Please first format TF card on PC or plug in it again when adorcam cannot read the TF card.
  3. If no TF card in camera, there is no alarm recording, system will snap photos and be saved in “Events” list. If inserted TF card, there will be no snapshot photos.

How to playback the video?

You can playback video via the “playback” option or the video clips in “Events” option.

How to download the video?

In “Events” option, download and open the video clip, you can download the video clip to your mobile phone via the “download” option. And also you can plug out the TF card and download the video clips on computer.

Does Adorcam camera support cloud storage?

Adorcam camera does not support cloud storage, saves videos on TF card; no monthly fee.

Does Adorcam camera support 5G wifi?

Adorcam camera only supports 2.4G HZ WiFi, does not supports 5G HZ WiF;

Check whether the wifi is 2.4 or 5g

Does Adorcam battery camera support 24 hours recording?

Battery Camera doesn’t support 7/24 constantly recording, only supports events recording when sensor human body motion detection.

Can Adorcam camera record video when it is offline?

Adorcam camera support offline recording.
Adorcam camera cannot work without Wi-Fi. It supports events recording when Wi-Fi disconnected, but firstly the camera should be ever connected with Wi-Fi network.

Why can’t I receive alarm notification?

Please enable Adorcam app notification in mobile settings

Adorcam camera LED Status Description

No light: Sleep / shutdown
Red light solid on: In charging
Red light flashes slowly (once every second): Awaiting for WiFi connection
Fast red light (multiple times a second) : WiFi connecting
Blue light solid on: Alarm recording
Blue light flashes slowly (once every two seconds): Camera in live view status
Blue light flashes quickly (multiple times a second): Upgrading status

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5 Comments
  • Barbara says:
    September 22, 2022 at 12:14 pm

    What is session timed out

    Reply
  • Anonymous says:
    December 3, 2022 at 4:23 pm

    How in the hell is my camera dying when I’ve got a switched over to solar power charging and it’s in the sun constantly????? I’m about to send this garbage back!!!

    Reply
  • bob says:
    December 16, 2022 at 12:35 am

    working great so far however still could not connect with support

    Reply
  • Vickie says:
    December 18, 2022 at 2:59 am

    Is it possible to recover videos that were deleted yesterday? Once I realized my bf had done this I turned off the camera and took out the card. How can I recover videos?

    Reply
  • Anonymous says:
    January 10, 2023 at 11:48 am

    I need to see longer clips. 20 seconds is not long enough. If someone is captured on video that’s not long enough to show anything. It’s not enough record time and there’s no option to increase this. So what’s the point of a “securitycamera”?

    Reply

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