When the YI IoT camera fails, you can try to fix it by reset it, which can solve the software problem. If it still doesn’t work, it may be a hardware problem.
Reset YI IoT Camera
Press and hold the reset button for 5 seconds, the camera will give a voice prompt to indicate that the reset is successful.
The camera will return to factory settings after reset, you need to reconnect the YI IoT camera.
YI IoT Camera reset button location
Indoor Camera
The reset button of the indoor camera is at the bottom of the lens or at the back of the camera.
Outdoor Camera
The reset button of the outdoor camera is at the bottom of the lens, you need to open the cover with a screwdriver.
What is the “alarm drip” setting for?
How doni erase alerts from the micro sim card?
Te solucionaron ? Mi cámara está igual , solo prende el infrarrojo y no lo puedo resetear con el botón
How do I cancel my yi lot camera. It does not work anymore,only had for 4 months. Have reset many times does not turn on
Hola buenos dias x qué no puedo mi camara no emite ningún sonido para escanear el código qr de mi teléfono para emparejaron
PLEASE, PLEASE CONTACT ME – I AM HAVING A GREAT DEAL OF DIFFICUKTY WITH MY CAMERA (OUTDOOR SCREWS INTO BELECTRIC OUTLET)
I NEED TECHNICAL ASSISTANCE!!!!
AGAIN, PLEASE, PLEASE CONTACT ME (724-353-9730).
WHERE CAN I FIND YOUR CUSTOMER SERVICE PHONE NUMBER????